Refund Policy
Refund Policy - STF Diamonds
All Sales Are Final. Fine jewelry is a significant investment, so we ask that you review your order carefully (item, size, metal, and shipping address) before completing your purchase. All sales are final. We do not offer refunds, exchanges, or store credit.
Damaged or Defective Items. The only exception is an item that arrives damaged or defective. If this happens, contact us within 48 hours of delivery at info@stfdiamonds.com or 323-565-3434 with your order number and photos of the item and packaging. We will work with you to resolve the issue as quickly as possible.
Custom, Engraved and Resized Items (including nameplates) are final sale once production begins.
Questions before you buy? We are happy to help with sizing, metal, and style. Reach us at info@stfdiamonds.com or 323-565-3434.
By placing an order with STF Diamonds, you agree to this policy.
